V9 11.12.25
IVF Matters is committed to delivering a favourable outcome through personalised treatments tailored to your needs. Our focus is on your success, and we use cutting-edge technology and advanced treatment methods.
Please read this information carefully and let us know if you have any questions. If you need any of our services, you agree to be bound by these Terms and Conditions. We reserve the right to modify these Terms and Conditions and our treatment prices at any time.
• Treatment centre
Monitoring for treatment will be conducted at 10 Harley Street, London W1G 9PF, or TFP Boston Place Fertility, 20 Boston Place, London NW1 6ER. Clinical procedures will be performed at TFP Boston Place Fertility, 20 Boston Place, London NW1 6ER. Patients undergoing follicular monitoring and ovulation induction may have ultrasound monitoring at an ultrasound centre near where they live, where possible.
• Treatment start date
Treatment must start within a month of your nurse consultation. If you delay starting your treatment, you may incur additional costs, e.g. some investigations may need to be repeated. If you change your treatment start date after your treatment is planned you will need to book a 15 min follow up consultation with the clinical team.
• Treatment Payment
Payment for treatment is due in advance. It can take up to 2 weeks after making a payment to organise the protocol, prescription, and consent forms. The nurse appointment can only be booked after the consent forms have been completed.
IVF/Embryo Freezing/PGT/Egg Thaw treatments include ICSI, PICSI, ZYMOT, Assisted Hatching and will be performed where medically indicated at the discretion of the consultant and embryology team.
All the packages include an appointment with the nutritionist/counsellor or a Fertility Massage/Facial. This is a complimentary service and can be used once before, during or after one cycle of treatment.
When treatment is paused, the subsequent treatment must be initiated within 2 months for the discounted price to apply.
If a patient administers their medication incorrectly and requires additional top-ups or corrective treatment, any associated costs will be the sole responsibility of the patient. These costs are not included in our all-inclusive pricing and will be charged separately.
• Medication
We have included the cost of drugs in our treatment packages. We use third-party providers to supply the medication and will share your information with them. Once the medication is ordered, the fee cannot be refunded, nor can any unused medication be returned, per UK regulations.
The prescription for luteal support will last until the pregnancy test. Subsequent medication will be invoiced separately.
• Blood tests
Blood tests to assess response to medication and to confirm a pregnancy are included in your treatment package. Subsequent tests in pregnancy will be invoiced separately.
• Private Insurance
Patients will be required to make payments directly to IVF Matters and may, if appropriate, claim the cost retrospectively from their medical insurance company.
• Appointments
The treatment plan may be altered last minute depending on your response to medication, hence you must attend as needed, including on weekends.
• Deferred Treatment Fees
Treatment may need to be paused due to abnormal ultrasound findings at the start of treatment or during monitoring, if a patient under- or over-responds to medication, or if a new medical problem develops or one’s circumstances change. The charges incurred depend on the type of treatment and the stage at which the treatment is abandoned. If treatment is discontinued, refunds will be issued within 28 days.
The fees below are calculated based on the type of treatment and the stage at which it is stopped.
- Ovulation induction treatment
Refund due to paused treatment after setup but before 1st scan £1,000 (subsequent cycle will be charged £1,750 if prescription not needed)
Refund due to paused treatment after one scan, £750 (subsequent cycle will be charged £1,750 if prescription not needed)
Refund due to paused treatment after second scan but before trigger £200 (subsequent cycle will be charged £1,900 if prescription not needed for luteal support)
- Insemination (IUI) treatment
Refund due to paused treatment after setup but before 1st scan £2,000 (subsequent cycle will be charged £2,750 if prescription not needed)
Refund due to paused treatment after one scan, £1,750 (subsequent cycle will be charged £2,750 if prescription not needed)
Refund due to paused treatment if IUI is not performed, £500 (subsequent cycle will be charged £2,900 if prescription not needed for luteal support)
- In Vitro Fertilisation (IVF) treatment
Refund due to paused treatment after setup but before 1st scan £7,000 (subsequent cycle will be charged £7,750 if prescription not needed)
Refund due to paused treatment after one scan £6,750 (subsequent cycle will be charged £7,750 if prescription not needed)
Refund due to paused treatment after the second scan but before egg collection, £6,000 (subsequent cycle will be charged £11,000 if prescription not required for luteal support)
Refund due to paused treatment if, on the day of egg collection, no eggs are collected or are not suitable for treatment, £2,000 (subsequent cycle will be charged £11,000 if prescription not needed for luteal support)
Refund due to paused treatment if there is a failure of fertilisation, £1000 (subsequent cycle will be charged £11,000 if prescription not needed for luteal support)
Refund due to paused treatment if an embryo transfer is not performed, £500 (subsequent cycle will be charged £11,000 if prescription not needed for luteal support)
- Preimplantation Genetic Testing for Aneuploidy (PGT-A)
Includes biopsy of up to 3 embryos; biopsy fee per additional embryo will be £500
Refund due to paused treatment after setup but before 1st scan £8,500 (subsequent cycle will be charged £9,250 if prescription not needed)
Refund due to paused treatment after one scan, £8,250 (subsequent cycle will be charged £9,250 if prescription not needed)
Refund due to paused treatment afterthe second scan but before egg collection £7,500
Refund due to paused treatment if, on the day of egg collection, no eggs are collected or are not suitable for treatment £3,500
Refund due to paused treatment if there is a failure of fertilisation, £2500
Refund due to paused treatment if embryo biopsy is not performed £1500
The genetic testing fee will be payable once this is performed, even if the analysis fails, contamination occurs, or there are no normal embryos to transfer.
- Preimplantation Genetic Testing for Monogenic Disorders (PGT-M)
The workup fee is nonrefundable
Includes biopsy of up to 3 embryos; biopsy fee per additional embryo will be £500
Refund due to paused treatment after setup but before 1st scan £8,500 (subsequent cycle will be charged £9,250 if prescription not needed)
Refund due to paused treatment after one scan, £8,250 (subsequent cycle will be charged £9,250 if prescription not needed)
Refund due to paused treatment after the second scan but before egg collection £7,500
Refund due to paused treatment if, on the day of egg collection, no eggs are collected or are not suitable for treatment £3,500
Refund due to paused treatment if there is a failure of fertilisation, £2500
Refund due to paused treatment if embryo biopsy is not performed £1500
The genetic testing fee will be payable once this is performed, even if the analysis fails, contamination occurs, or there are no normal embryos to transfer.
- Preimplantation Genetic Testing for Structural Rearrangements (PGT-SR)
The workup fee is nonrefundable
Includes biopsy of up to 3 embryos; biopsy fee per additional embryo will be £500
Refund due to paused treatment after setup but before 1st scan £8,500 (subsequent cycle will be charged £9,250 if prescription not needed)
Refund due to paused treatment after one scan, £8,250 (subsequent cycle will be charged £9,250 if prescription not needed)
Refund due to paused treatment after the second scan but before egg collection £7,500
Refund due to paused treatment if, on the day of egg collection, no eggs are collected or are not suitable for treatment £3,500
Refund due to paused treatment if there is a failure of fertilisation, £2500
Refund due to paused treatment if embryo biopsy is not performed £1500
The genetic testing fee will be payable once this is performed, even if the analysis fails, contamination occurs, or there are no normal embryos to transfer.
- Frozen embryo transfer (FET) treatment
Refund due to paused treatment before 1st scan £2,000 (subsequent cycle will be charged £2,750 if prescription not needed)
Refund due to paused treatment after one scan, £1,750 (subsequent cycle will be charged £2,750 if prescription not needed)
Refund due to paused treatment after second scan but before embryo thaw, £500 (subsequent cycle will be charged £4,000 if prescription not needed for luteal support)
Refund if an embryo transfer is not performed £250 (subsequent cycle will be charged £4,000 if prescription not needed for luteal support)
- Egg Freezing treatment
Refund due to paused treatment after setup but before 1st scan £3,500 (subsequent cycle will be charged £4,250 if prescription not needed)
Refund due to paused treatment after one scan £3,250 (subsequent cycle will be charged £4250 if prescription not needed)
Refund due to paused treatment after the second scan but before egg collection £1,000
Refund due to paused treatment if, on the day of egg collection, no eggs are collected or are not suitable for treatment, £250
- Embryo Freezing treatment
Refund due to paused treatment after setup but before 1st scan £7,000 (subsequent cycle will be charged £7,750 if prescription not needed)
Refund due to paused treatment after one scan £6,750 (subsequent cycle will be charged £7,750 if prescription not needed)
Refund due to paused treatment after the second scan but before egg collection £5,000
Refund due to paused treatment if, on the day of egg collection, no eggs are collected or are not suitable for treatment £2,000
Refund due to paused treatment if there is a failure of fertilisation, £1000
Refund due to paused treatment if an embryo freezing is not performed, £500
- Egg Thaw Treatment
Refund due to paused treatment before 1st scan £5000 (subsequent cycle will be charged £5,750 if prescription not needed)
Refund due to paused treatment after one scan, £4750 (subsequent cycle will be charged £5,750 if prescription not needed)
Refund due to paused treatment afterthe second scan, but before egg thaw £3000
Refund due to paused treatment if, on the day of egg thaw, no eggs are suitable for treatment £2000
Refund due to paused treatment if there is a failure of fertilisation, £1000
Refund if an embryo transfer is not performed £500
