Terms and conditions

WEBSITE TERMS OF USE

PLEASE READ THESE TERMS AND CONDITIONS CAREFULLY AS THEY GOVERN YOUR ACCESS TO, OR ATTEMPTED ACCESS TO AND USE OF IVFMATTERS.CO.UK AND THE SERVICES PROVIDED THROUGH THIS WEBSITE.

1. OUR INFORMATION AND HOW TO CONTACT US

1.1 www.ivfmatters.co.uk is a website that provides online services (“our website”) for IVFMatters.com Limited (“we”, “our” and “us”), a company incorporated in England and Wales under company number 07542214. Our registered office is at 14 Imperial Way, Rickmansworth, Hertfordshire, WD3 3FL.

1.2 We perfom due diligence to check that the doctors who provide services through our website are licensed by the General Medical Council UK (“GMC”) (www.gmc-uk.org). We comply with the GMC’s “Good Medical Practice Guidelines” and the “Essential Standards of Quality and Safety” as interpreted by the Care Quality Commission. Our services are overseen by our director, Dr Irfana Koita.

1.3 You may contact us by email admin@ivfmatters.co.uk, by telephone 03339399951 or using our online enquiry form.

1.4 If we have to contact you we will do so by telephone or by writing to you at the email address, postal address or telephone number you provided to us when registering to use our website.

2. OUR WEBSITE IS NOT TO BE USED IN AN EMERGENCY SITUATION

2.1 IF YOU THINK OR HAVE REASON TO BELIEVE THAT YOU OR THE PERSON YOU ARE ASSISTING IS IN NEED OF URGENT OR EMERGENCY MEDICAL TREATMENT YOU SHOULD DIAL 999 OR SEEK ALTERNATIVE MEDICAL EMERGENCY ASSISTANCE. FOR INSTANCE, YOU SHOULD SEEK URGENT MEDICAL ATTENTION IF YOU OR THE PERSON YOU ARE ASSISTING:

2.1.1 HAS DIFFICULTY WITH BREATHING;

2.1.2 HAS SEVERE BLEEDING THAT YOU ARE UNABLE TO STOP;

2.1.3 HAS SEVERE CHEST PAINS;

2.1.4 HAS A LOSS OF CONSCIOUSNESS;

2.1.5 IS IN A CONFUSED STATE;

2.1.6 IS HAVING SEIZURES THAT ARE NOT STOPPING;

OR IF YOU BELIEVE THAT YOU OR THE PERSON YOU ARE ASSISTING HAS HAD/IS HAVING A HEART ATTACK OR STROKE.

3. BY USING OUR WEBSITE YOU ACCEPT THESE TERMS

3.1 By using our website and services, you indicate that you have read, understood, accept and agree to comply with these terms of use (“Terms”). If you do not agree to these Terms, you must not use our website or services.

3.2 We recommend that you print a copy of these Terms of use for future reference.

4. THERE ARE OTHER TERMS THAT MAY APPLY TO YOU

4.1 These Terms refer to the following additional documents, which also apply to your use of our website:

4.1.1 Our privacy policy https://www.ivfmatters.co.uk/privacy-and-cookie-policy which sets out the terms on which we process any personal data we collect from you, or that you provide to us. By using our website, you consent to such processing and you warrant that all data provided by you is accurate; and

4.1.2 Our cookie policy https://www.ivfmatters.co.uk/privacy-and-cookie-policy which sets out information about the cookies we use on our website.

4.2 If you purchase services from our website, our terms of service (“Terms of Service”) will apply to such purchase.

5. WE MAY MAKE CHANGES TO THESE TERMS AND CONDITIONS

5.1 We may revise these Terms from time to time. Every time you wish to use our website, please check these Terms to ensure you understand the terms that apply at that time.

5.2 These Terms were most recently updated on 01.10.18.

5.3 Some of the provisions contained in these Terms may also be superseded by provisions or notices published elsewhere on our website. If so, we will try to advise you how such notices or provisions on our website will effect these Terms.

6. WE MAY MAKE CHANGES TO OUR WEBSITE

We may update and change our website from time to time to reflect changes to our products, our users’ needs and our business priorities or where required to do so by law or regulatory requirement.

7. WE MAY SUSPEND OR WITHDRAW OUR WEBSITE

7.1 You have access to our website free of charge.

7.2 We do not guarantee that our website, or any content on it, will always be available or be uninterrupted. We may suspend or withdraw or restrict availability of all or any part of our website for business or operational reasons. We will try to give you reasonable notice of any suspension or withdrawal.

7.3 We will not be liable if for any reason our website is unavailable at any time or for any period.

8. OUR WEBSITE IS ONLY FOR USERS IN THE UK

Our website is directed to people residing in the United Kingdom. We do not represent that content available on or through our website is appropriate for use or available in other locations.

9. DO NOT RELY ON THE INFORMATION ON OUR WEBSITE

9.1 The content on our website is provided for general information only and should not be relied upon as medical advice (save for in respect of the medical advice provided by a Consultant through our Consultancy Services and the Investigation Services (as defined in paragraphs 8 and 9 of the Terms of Service). You must obtain professional or specialist medical advice before taking, or refraining from taking, any action on the basis of the content on our website.

9.2 Although we make reasonable efforts to update the information on our website, we make no representations, warranties or guarantees, whether express or implied, that the content on our website is accurate, complete or up to date.

10. YOU MUST KEEP YOUR ACCOUNT DETAILS SAFE

10.1 If you choose or are provided with a user identification code, password or any other piece of information as part of our security procedures (“Security Details”), you must keep such Security Details confidential, and you must not disclose them to any third party.

10.2 We have the right to disable any user account if in our reasonable opinion you have failed to comply with any of the provisions of these Terms or any of the documents listed at paragraph 4.1 above.

10.3 If you believe that your account has been compromised (e.g. someone has unlawfully obtained your Security Details) you must contact us immediately at director@ivfmatters.co.uk .

11. HOW YOU MAY USE MATERIAL ON OUR WEBSITE

11.1 We are the owner or the licensee of all intellectual property rights in our website, and in the material published on it. Those works are protected by copyright laws and treaties around the world. All such rights are reserved.

11.2 You may print off one copy, and may download extracts, of any page(s) from our website for your personal reference only and you may draw the attention of others to content posted on our website.

11.3 You must not modify the paper or digital copies of any materials you have printed off or downloaded in any way, and you must not use any illustrations, photographs, video or audio sequences or any graphics separately from any accompanying text.

11.4 Our status (and that of any identified contributors) as the authors of content on our website must always be acknowledged.

11.5 You must not use any part of the materials on our website for commercial purposes without obtaining a licence to do so from us or our licensors.

11.6 If you print off, copy or download any part of our website in breach of these Terms, your right to use our website will cease immediately and you must, at our option, return or destroy any copies of the materials you have made.

12. WE ARE NOT RESPONSIBLE FOR WEBSITES WE LINK TO

Where our website contains links to other sites and resources provided by third parties, these links are provided for your information only. We have no control over the contents of those sites or resources. Such links should not be interpreted as approval by us of those linked sites or any information you obtain from them and we accept no responsibility for them or for any loss or damage that may arise from your use of them.

13. LINKING TO OUR WEBSITE

13.1 You may link to our home page, if it is done in a way that is lawful and does not damage our reputation or take advantage of it in any way whatsoever, but you must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists.

13.2 You must not establish a link from any site that is not owned by you.

13.3 Our website must not be framed on any other site, nor may you create a link to any part of our website other than the homepage.

13.4 We reserve the right to withdraw linking permission without notice.

13.5 If you wish to make any use of material on our website please address your request to our director.